Frequently asked questions

 

How and where can I post pictures?

You can add new posts and activities in the Dog Yard by clicking on the little + sign in the top right corner. This will allow you to add both pictures and texts and share your daily activities.

What is the difference between the Following and Friend buttons?

The idea is that you should be able to follow any dogs around the world that you find interesting. All activities these dogs post will appear in your Dog Yard so you easily can see what your favorite dogs are up to. The following request does not have to be accepted by the owner in opposite to friend requests. You can also only chat with people you are friends with and perhaps agree to meet up!

Can I chat with someone I am not friend with?

You can send one chat request meaning a first message. The person you have sent this message to can see this first message but has to accept the chat request and/or be friend with you before you can continue the conversation.

Can I create new groups?

Of course! You´ll find a button called “New Group” at the end of the list of “your groups” (the groups you have joined). Click on this button and you will be able to create a new group.

How do I change my search preferences?

You can change your search filter by clicking on the filter button in the top right corner when you are on the search page. You can then change your preferences and search for new dogs rather than dogs that are close to you. You will do that by changing the order in the filter from distance to new. You can also change city if you would like to see dogs in other cities than the city you currently are in and change your distance range and/or what type of digs you are looking for (breed, gender, characteristics, etc).

Can I block a person and what happens if I block someone?

Yes, you can block someone by clicking at the 3 small dots in the top right corner of someone’s profile. This person will then no longer be able to send you messages or a friend request to you. If you would change your mind you can easily manage the people you have blocked by clicking on the “unblock” button that will appear above the “Share with your friends” button in your profile.

Where can I see what the latest version of the app is and how do I know if I have the most recent version?

We have recently launched the app but are continuously working on new functions and improvements to make sure that it will be the number 1 app in the world for dogs. You can see what version of the app you have at the button of your profile. We are posting messages about updates as soon as we have released a new version of the app in the group “News and new App updates” so you easily can stay up to date with all new functions and features.

How do I update my app to the most recent version?

If you have an iPhone and/or Ipad:

  1. Open the App Store.
  2. Tap your profile icon at the top of the screen.
  3. Scroll to see pending updates and release notes. Tap Update next to an app to only update that app, or tap Update All.

If you have an Andriod: 

  1. Open the Google Play Store app.
  2. At the top right, tap the profile icon.
  3. Tap Manage apps & device. Apps with an update available are labeled “Update available.”
  4. Tap Update.

Can I invite friends to the app?

Of course! You can easily share the app with friends by clicking on the “share with friends” button on the button of your profile. Or through the “Share with friends” add that appears in the search page and the dog yeard. The more the merrier!

Can I add more than 1 dog to the same account?

Absolutely, you can add as many dogs as you would like to your profile. You would thus NOT have to create new profiles and accounts to add more dogs.

Can I share a dog with someone?

Of course, just click on the dog you would like to share ownership for and click on the “share ownership” button. The dog will appear on your profile too, as soon as the person you are sharing the dog with has approved the sharing request.

Can I search for dogs in specific areas and/or in areas I am not currently in?

Of course, you can search for dogs all over the world. Just change your position in the filter section on the search page to the location (city, country etc.) you would like to see dogs in and you´ll find dogs in this area.


Couldn’t find the answer to your questions? Please feel free to contact us directly!

We have just launched this app that, with a little help from you, will become the world’s best community for all lovely dogs around the world. So please:

  1. Give us your feedback below 
  2. Invite a lot of friends 



    Contact us

    We have just launched this app that, with a little help from you, will become the world’s best community for all lovely dogs around the world. So please:

    1. Give us your feedback below 
    2. Invite a lot of friends 



      SWEDEN

      Hantverksvägen 15 76493

      76493 , Väddö, Sweden

      Dogdater AB

      Org nr 559302-7534

      SWEDEN

      Hantverksvägen 15 76493

      76493 , Väddö, Sweden

      Dogdater

      Org nr 559302-7534